Topic Content |
Lab Demonstration |
Exchange Modules |
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Module 1: Active Directory Introduction |
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· Active Directory 2008 Introduction |
Promote windows server to domain Controller, Configure Active Directory Role |
· Active Directory 2012 Introduction |
Create OU |
· Active Directory 2016/2019 Introduction |
Configure DNS |
· Domain Controllers |
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Module 2: Azure AD Connect |
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· Plan and prepare for directory synchronization. |
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· Implement directory synchronization by using |
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· Microsoft Azure Active Directory Connect (AD Connect). |
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· Azure AD Connect cloud sync |
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· Understanding of Password Hash Sync (PHS) and Pass Through Authentication(PTA) |
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· Manage Office 365 identities with directory synchronization. |
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· IdFix |
Run IDFIx and Fix errors |
· Understanding Sync engine, Metaverse, Connector spaces |
Install AADConnect and Configure Dirsync |
· Filtering the Objects before Sync |
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· LAB |
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Module 3: Messaging introduction |
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· Exchange version comparison (Exchange 2003, 2007, 2010 2013,2016 &2019) |
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· Introduction to Exchange 2010/2013/2016 and 2019 Server Roles |
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· Discuss the available basic features in exchange 2010/2013/2016 & 2019. |
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· Discuss the new feature available in the exchange 2010/2013/2016 & 2019. |
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· Discuss the infrastructure hardware/software readiness to deploy exchange servers. |
Install Exchange Servers and Configure Various Roles |
· Discuss the business requirement and available deployment strategy before finalizing the deployment plan. |
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· Discuss the infrastructure hardware/software readiness to deploy exchange servers. |
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· Discuss the business requirement and available deployment strategy before finalizing the deployment plan. |
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Module 4: Installing Exchange 2016 & Administration Overview |
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· Exchange Server 2019 Prerequisites and Requirements |
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· Exchange Server 2016 Deployment |
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· Managing Exchange Server 2016 |
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· Introduction to the exchange Roles |
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· Installation of Exchange Server with all roles |
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· Troubleshooting the installation |
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· Introduction to Exchange Advanced Features |
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· Overview of the Windows PowerShell |
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· Introduction to the Exchange Management Shell |
Use Management Shell to Configure Roles and Recipients |
· LAB |
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Module 5: Configuring Client Access |
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· Overview |
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· Overview of CAS and Sites in Ex 2010 |
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· Outlook Web Access Virtual Directories |
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· Overview on Outlook Anywhere features |
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· Autodiscover functionality |
Configure Autodiscover |
· Resource Booking Attendant |
Configure Resource booking attendant features |
· Out-of-Office Features |
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· Offline Address Book Distribution Configuration |
Configure OAB |
· Implementing Outlook Web Access |
Configure OWA |
· Implementation of ActiveSync Functionality |
Configure Active Sync |
· Configuration of Messaging Policies |
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· Configuration of Exchange Recipient and Message Policies |
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· Configuration of Active Sync Policies |
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· Configuration of Messaging Policies for Compliance |
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Configuring Messaging Client Connectivity |
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· Client Connectivity to the Client Access Server |
Configure Client access settings |
· Configuring Outlook Web App |
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· Planning and Configuring Mobile Messaging |
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· Configuring Secure Internet Access for Client Access Server |
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· LAB |
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Module 6: Configuring Message Transport |
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· Overview of Message Transport and Routing |
Configure Connectors and Troubleshooting mail flow |
· Planning and Configuring Message Transport |
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· Managing Transport Rules |
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· SMTP Connector configuration |
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· Message Transport Components |
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· Message Routing |
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· HUB Transport |
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· Modifying Default Message Routing |
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· Message Routing Failure |
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· Tools for Monitoring and Troubleshooting Message Routing |
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· Messaging Policies |
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· Implementing Transport Rules |
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Configuring Message Hygiene |
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· Messaging Security |
Configure Antispam Settings |
· Implementing an Antivirus Solution for Exchange Server 2016 |
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· Implementing an Anti-Spam Solution for Exchange Server 2016 |
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· LAB |
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Module 7: Configuring Mailbox Server Roles |
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· Overview of the Mailbox Server Role |
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· Planning the Mailbox Server Deployment |
Configure Database and Setup multiple Copies |
· Configuring the Mailbox Servers |
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· The Exchange Management Console |
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· Exchange Management Console Components |
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· The Exchange Management Shell |
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· Databases details |
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· UM Server Role overview |
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Managing Recipient Objects |
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· Managing Exchange Server Mailboxes |
Create and Setup all recipient settings |
· Managing Other Exchange Recipients |
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· Planning and Implementing Public Folder Mailboxes |
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· Managing Address Lists and Policies |
Create a Address list Policy |
· Configuring and Designing Public Folders |
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· Securing with Security Configuration Wizard |
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· LAB |
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Module 8: Implementing Edge Server Role |
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· Overview Edge Server Role |
Install and Edge server and Setup edge sync |
· Implementing the Edge Transport Server Role |
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· ADAM for EdgeSync . |
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· Implementing EdgeSync. |
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· Anti-Spam and Anti-Virus |
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· Configuration of Content filtering, |
Configure Content settings |
· Implementing Anti-Spam Features |
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Module 9: Implementing High Availability & Disaster Recovery |
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· High Availability on Exchange Server 2016/2019 |
Implement DAG and Setup activation preference |
· Configuring Highly Available Mailbox Databases |
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· Configuring Highly Available Client Access Servers |
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· Overview on Disaster Recovery tools and procedures |
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· Backup tools and procedures |
Create backup and Restore |
· Backup Types |
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· Configuration of Exchange Server Backup Schedule |
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· Backup and restore procedures. |
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· Backup Recommendations |
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· Recovering Mailbox Servers |
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· Overview of Database Recovery Scenarios |
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· Recovering a Messaging Database Using Dial-Tone Recovery |
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Monitoring and Troubleshooting |
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· Introduction to Exchange Server Monitoring and Troubleshooting |
Message tracking logs |
· Monitoring and Troubleshooting Client Performance and Connectivity |
Look at Event logs and troubleshoot |
· Troubleshooting Access to Recourses and Messages |
Understand various Event IDs |
· Monitoring and Troubleshooting Mail Flow |
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· Monitoring and Troubleshooting Mailbox Servers |
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· Identifying Trends in a Messaging System |
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· LAB |
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Office 365 Modules |
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Module 10: Office 365 Introduction |
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· Overview of Office 365 |
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· Provisioning an Office 365 tenant |
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· Office 365 Offerings & Services |
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· Licensing in O365 |
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· Managing O365 |
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Module 11: Office 365 Services overview |
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· Exchange Online |
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· Skype for business Online |
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· MS Teams |
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· SharePoint Online |
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· OneDrive for business |
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· Yammer |
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· Stream |
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· PowerBI |
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· Flow |
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· Office 365 ProPlus. |
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Office 365 Licensing |
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· Office 365 Enterprise E1,E3,E5 etc. |
Assigning License to the user accounts |
Administering Office 365 |
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· Office 365 Portal Architecture |
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· Common Tools Across Office 365 |
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· The Exchange Administration Center |
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· Role-Based Access Control |
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· Admin dashboards EXO, SFBO, SPO, Azure AD & Security |
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· Office365 Health Check, service health and Message center |
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· Office365 Reports (usage & Security and Compliance) |
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· Office365 Domain verification |
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· Office365 security and Privacy dashboard |
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· Support ticket Opening from Dashboard. |
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· Billing Subscriptions / Licenses |
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· Users Groups / Resources Dashboard |
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Module 12: Office 365 – Exchange Online |
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Administration |
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· Exchange Admin Center |
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· Exchange Online Remote PowerShell |
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· Azure AD PowerShell |
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· Exchange Online Administration Dashboards (Mailboxes, Group , contacts, shared Mailbox |
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· Exchange Online Admin roles, user roles, OWA policies |
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· EXO in place hold, eDiscovery, auditing, DLP, retention policies |
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· EXO malware filters, connection filters, advanced threats |
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· EXO mail flow, message trace, accepted domains, remote domains, Connectors. |
Configure Accepted Domains, remote domains and connetors |
· EXO mobile device policies |
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· EXO public folders |
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· Remote PowerShell |
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Managing Office 365 Recipients |
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· Managing Exchange Online recipients |
Create and Configure Various Recipient Types |
· Planning and configuring Exchange Online permissions |
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· User Mailboxes |
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· Mail contacts |
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· Mail users |
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· Room Mailboxes |
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· Equipment mailboxes |
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· Shared Mailboxes |
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· Distribution groups |
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· Office 365 groups |
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· Public folders |
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· Archive Mailboxes |
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Client connectivity |
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· Autodiscover |
Configure Autodiscover to work with EXO |
· Availability Service (FreeBusy) |
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· Understanding Client connectivity |
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· Enable or disable modern authentication in Exchange Online for client connections. |
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· Understanding Ports & protocols (HTTPS, MAPI/HTTPS, POP, IMAP) requirement for client connectivity. |
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· Understanding DNS requirements. |
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· Outlook configuration |
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· Out of Office |
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· OWA configuration |
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· Mobile devices connectivity |
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· Certificate requirements |
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· Implementing/Configuring MDM solution |
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· Using tools to troubleshoot client connectivity (SARA, Remote connectivity Analyzer etc.,) |
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· LAB |
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Module 13-Exchange Online Mail flow & Routing. |
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· configure policies for Exchange clients. |
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· Understanding, configuring Accepted domains |
Configure Accepted Domain and Remote Domains |
· Remote domains |
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· Understanding Centralized & De-centralized Mail routing |
Configure Centralized Mailflow and Mailflow from O365 |
· Understanding Connectors |
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· DNS requirements |
Add and Verify custom Domain in O365 |
· Understanding protocols and Ports (TLS, 25) |
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· Using telnet to troubleshoot mail routing. |
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· Transport/Mail flow rules |
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· Criteria/Condition based routing. |
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Module 14: Exchange Online – Configuring security and compliance in Office 365 |
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· Overview of the compliance features in Office 365 |
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· Planning and configuring Azure Information Protection in Office 365 |
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· Managing the compliance features in Office 365 |
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· Role based access control. |
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· Journaling |
Configure Journaling |
· eDiscovery |
Enable Litigation Hold |
· Litigation/Legal hold |
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· Retention Policies |
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· Data Loss Prevention (DLP) |
Configure DLP |
· LAB |
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