Privacy Policy

Effective Date: 12 July 2024

Welcome to Cloud Sparkle Technologies Private Limited. Your privacy is critically important to us. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our services, including Managed IT Services, Cloud and Infrastructure Implementation and Migration Services, Sales & Supply of IT Products, Training and Placement, and Software Licensing.

1. Information We Collect

We collect various types of information in connection with the services we provide, including:

  • Personal Information: Name, email address, phone number, postal address, job title, and other contact details.
  • Financial Information: Payment details, billing address, and other financial information necessary for transaction purposes.
  • Technical Information: IP address, browser type, operating system, device information, and other technical details collected through cookies and similar technologies.
  • Service Usage Information: Data about how you use our services, including access times, pages viewed, and other user interactions.

2. How We Use Your Information

We use the information we collect to:

  • Provide and manage our services.
  • Process transactions and send related information.
  • Improve our services, customer experience, and overall performance.
  • Communicate with you regarding updates, offers, promotions, and news about our services.
  • Respond to your inquiries, provide support, and address any issues.
  • Ensure compliance with legal obligations and protect against fraud.

3. Sharing Your Information

We may share your information with:

  • Service Providers: Third-party vendors and partners who assist us in providing our services.
  • Affiliates: Our group companies for purposes consistent with this Privacy Policy.
  • Legal Authorities: If required by law or in response to legal processes.
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

4. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no security system is impenetrable, and we cannot guarantee the absolute security of your data.

5. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Access to your data.
  • Rectification of inaccurate data.
  • Erasure of your data.
  • Restriction of processing.
  • Data portability.
  • Objection to processing.
  • Withdrawal of consent (where processing is based on consent).

To exercise any of these rights, please contact us using the contact details provided below.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use data about your usage of our services. You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our services may contain links to third-party websites. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of those websites.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Cloud Sparkle Technologies Private Limited
HSR Layout, Bengaluru.
info@cloudsparkle.in
+91 81050 232 66

By using our services, you agree to the collection and use of your information in accordance with this Privacy Policy.