Job Title: M365 Engineer
Location: Bangalore, Mumbai, Ahmedabad
Employment Type: Full-Time
Company: Cloud Sparkle Technologies Private Limited
About Us:
Cloud Sparkle Technologies Private Limited is a leading IT Infrastructure and Training company that embraces innovation, flexibility, and startup culture. We are seeking a highly motivated M365 Engineer who can work independently to manage, configure, and troubleshoot Microsoft 365 environments. This role is ideal for someone who thrives in a dynamic environment, enjoys hands-on problem-solving, and can take full ownership of M365 projects.
Job Summary:
As an M365 Engineer at Cloud Sparkle Technologies, you will be responsible for implementing, configuring, and maintaining Microsoft 365 solutions, including Teams, Exchange Online, SharePoint, and security features. You will work independently to design and manage M365 services, troubleshoot issues, and ensure optimal performance for our clients. This role demands strong technical expertise, proactive problem-solving, and a collaborative approach to working in a startup environment.
Key Responsibilities:
- M365 Implementation and Configuration
- Deploy, configure, and manage M365 applications such as Exchange Online, SharePoint, Teams, and OneDrive.
- Design and implement M365 security features, including data loss prevention (DLP), conditional access, and multi-factor authentication (MFA).
- Customize M365 solutions to meet client-specific requirements and improve operational efficiency.
- Troubleshooting and Support
- Provide Tier 2/3 support for M365-related issues, ensuring timely resolution of incidents.
- Troubleshoot and resolve issues with M365 services, integrations, and user access.
- Analyze and resolve performance issues within M365 environments.
- Collaboration and Communication
- Act as the primary point of contact for M365 projects, ensuring clear and effective communication with clients.
- Provide technical guidance and training to end users and internal teams on M365 features and best practices.
- Collaborate with cross-functional teams to ensure seamless M365 service delivery.
- Security and Compliance
- Monitor and maintain M365 security policies and compliance standards.
- Conduct regular audits of M365 environments to ensure data integrity and adherence to organizational policies.
- Implement security measures to protect sensitive data and mitigate potential risks.
- Continuous Improvement and Documentation
- Stay updated with the latest M365 features, updates, and industry best practices.
- Document system configurations, processes, and troubleshooting steps for future reference.
- Identify opportunities for automation and process improvement within the M365 ecosystem.
Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
- 3+ years of experience working with Microsoft 365 solutions in an administrative or engineering capacity.
- In-depth knowledge of M365 services, including Exchange Online, SharePoint, Teams, and Azure AD.
- Strong understanding of security configurations such as DLP, MFA, and conditional access.
- Proficiency in PowerShell scripting for M365 administration.
Preferred Skills:
- M365 certifications such as Microsoft Certified: Modern Desktop Administrator or Microsoft 365 Certified: Enterprise Administrator Expert.
- Experience with hybrid M365 and on-premises environments.
- Familiarity with Intune for device management and application deployment.
- Strong analytical and problem-solving skills.
Compensation & Benefits Package:
- Salary: Competitive, based on experience and qualifications.
- Bonuses: Performance-based bonuses and incentives.
- Health Benefits: Comprehensive health insurance, including medical, dental, and vision coverage.
- Professional Development: Access to certifications and training programs.
- Paid Time Off: Generous leave policy, including vacation, sick leave, and personal days.
- Startup Culture Benefits: Flexibility, autonomy, and the opportunity to shape the company’s IT landscape.
- Remote Work Flexibility: Option for fully remote work or flexible work-from-home arrangements.
Why Join Us?
At Cloud Sparkle Technologies, we value independent thinkers who are passionate about technology and innovation. As an M365 Engineer, you will have the autonomy to lead and implement impactful projects while working in a collaborative startup culture.
Application Process:
If you’re a skilled M365 professional ready to work independently and thrive in a startup environment, we’d love to hear from you. Please send your resume and a brief cover letter to hr@cloudsparkle.in with Job Title.
Cloud Sparkle Technologies Private Limited is an equal-opportunity employer.
