| Topic Content | Lab Demonstration |
| Exchange Modules | |
| Module 1: Active Directory Introduction | |
| · Active Directory 2008 Introduction | Promote windows server to domain Controller, Configure Active Directory Role |
| · Active Directory 2012 Introduction | Create OU |
| · Active Directory 2016/2019 Introduction | Configure DNS |
| · Domain Controllers | |
| Module 2: Azure AD Connect | |
| · Plan and prepare for directory synchronization. | |
| · Implement directory synchronization by using | |
| · Microsoft Azure Active Directory Connect (AD Connect). | |
| · Azure AD Connect cloud sync | |
| · Understanding of Password Hash Sync (PHS) and Pass Through Authentication(PTA) | |
| · Manage Office 365 identities with directory synchronization. | |
| · IdFix | Run IDFIx and Fix errors |
| · Understanding Sync engine, Metaverse, Connector spaces | Install AADConnect and Configure Dirsync |
| · Filtering the Objects before Sync | |
| · LAB | |
| Module 3: Messaging introduction | |
| · Exchange version comparison (Exchange 2003, 2007, 2010 2013,2016 &2019) | |
| · Introduction to Exchange 2010/2013/2016 and 2019 Server Roles | |
| · Discuss the available basic features in exchange 2010/2013/2016 & 2019. | |
| · Discuss the new feature available in the exchange 2010/2013/2016 & 2019. | |
| · Discuss the infrastructure hardware/software readiness to deploy exchange servers. | Install Exchange Servers and Configure Various Roles |
| · Discuss the business requirement and available deployment strategy before finalizing the deployment plan. | |
| · Discuss the infrastructure hardware/software readiness to deploy exchange servers. | |
| · Discuss the business requirement and available deployment strategy before finalizing the deployment plan. | |
| Module 4: Installing Exchange 2016 & Administration Overview | |
| · Exchange Server 2019 Prerequisites and Requirements | |
| · Exchange Server 2016 Deployment | |
| · Managing Exchange Server 2016 | |
| · Introduction to the exchange Roles | |
| · Installation of Exchange Server with all roles | |
| · Troubleshooting the installation | |
| · Introduction to Exchange Advanced Features | |
| · Overview of the Windows PowerShell | |
| · Introduction to the Exchange Management Shell | Use Management Shell to Configure Roles and Recipients |
| · LAB | |
| Module 5: Configuring Client Access | |
| · Overview | |
| · Overview of CAS and Sites in Ex 2010 | |
| · Outlook Web Access Virtual Directories | |
| · Overview on Outlook Anywhere features | |
| · Autodiscover functionality | Configure Autodiscover |
| · Resource Booking Attendant | Configure Resource booking attendant features |
| · Out-of-Office Features | |
| · Offline Address Book Distribution Configuration | Configure OAB |
| · Implementing Outlook Web Access | Configure OWA |
| · Implementation of ActiveSync Functionality | Configure Active Sync |
| · Configuration of Messaging Policies | |
| · Configuration of Exchange Recipient and Message Policies | |
| · Configuration of Active Sync Policies | |
| · Configuration of Messaging Policies for Compliance | |
| Configuring Messaging Client Connectivity | |
| · Client Connectivity to the Client Access Server | Configure Client access settings |
| · Configuring Outlook Web App | |
| · Planning and Configuring Mobile Messaging | |
| · Configuring Secure Internet Access for Client Access Server | |
| · LAB | |
| Module 6: Configuring Message Transport | |
| · Overview of Message Transport and Routing | Configure Connectors and Troubleshooting mail flow |
| · Planning and Configuring Message Transport | |
| · Managing Transport Rules | |
| · SMTP Connector configuration | |
| · Message Transport Components | |
| · Message Routing | |
| · HUB Transport | |
| · Modifying Default Message Routing | |
| · Message Routing Failure | |
| · Tools for Monitoring and Troubleshooting Message Routing | |
| · Messaging Policies | |
| · Implementing Transport Rules | |
| Configuring Message Hygiene | |
| · Messaging Security | Configure Antispam Settings |
| · Implementing an Antivirus Solution for Exchange Server 2016 | |
| · Implementing an Anti-Spam Solution for Exchange Server 2016 | |
| · LAB | |
| Module 7: Configuring Mailbox Server Roles | |
| · Overview of the Mailbox Server Role | |
| · Planning the Mailbox Server Deployment | Configure Database and Setup multiple Copies |
| · Configuring the Mailbox Servers | |
| · The Exchange Management Console | |
| · Exchange Management Console Components | |
| · The Exchange Management Shell | |
| · Databases details | |
| · UM Server Role overview | |
| Managing Recipient Objects | |
| · Managing Exchange Server Mailboxes | Create and Setup all recipient settings |
| · Managing Other Exchange Recipients | |
| · Planning and Implementing Public Folder Mailboxes | |
| · Managing Address Lists and Policies | Create a Address list Policy |
| · Configuring and Designing Public Folders | |
| · Securing with Security Configuration Wizard | |
| · LAB | |
| Module 8: Implementing Edge Server Role | |
| · Overview Edge Server Role | Install and Edge server and Setup edge sync |
| · Implementing the Edge Transport Server Role | |
| · ADAM for EdgeSync . | |
| · Implementing EdgeSync. | |
| · Anti-Spam and Anti-Virus | |
| · Configuration of Content filtering, | Configure Content settings |
| · Implementing Anti-Spam Features | |
| Module 9: Implementing High Availability & Disaster Recovery | |
| · High Availability on Exchange Server 2016/2019 | Implement DAG and Setup activation preference |
| · Configuring Highly Available Mailbox Databases | |
| · Configuring Highly Available Client Access Servers | |
| · Overview on Disaster Recovery tools and procedures | |
| · Backup tools and procedures | Create backup and Restore |
| · Backup Types | |
| · Configuration of Exchange Server Backup Schedule | |
| · Backup and restore procedures. | |
| · Backup Recommendations | |
| · Recovering Mailbox Servers | |
| · Overview of Database Recovery Scenarios | |
| · Recovering a Messaging Database Using Dial-Tone Recovery | |
| Monitoring and Troubleshooting | |
| · Introduction to Exchange Server Monitoring and Troubleshooting | Message tracking logs |
| · Monitoring and Troubleshooting Client Performance and Connectivity | Look at Event logs and troubleshoot |
| · Troubleshooting Access to Recourses and Messages | Understand various Event IDs |
| · Monitoring and Troubleshooting Mail Flow | |
| · Monitoring and Troubleshooting Mailbox Servers | |
| · Identifying Trends in a Messaging System | |
| · LAB | |
| Office 365 Modules | |
| Module 10: Office 365 Introduction | |
| · Overview of Office 365 | |
| · Provisioning an Office 365 tenant | |
| · Office 365 Offerings & Services | |
| · Licensing in O365 | |
| · Managing O365 | |
| Module 11: Office 365 Services overview | |
| · Exchange Online | |
| · Skype for business Online | |
| · MS Teams | |
| · SharePoint Online | |
| · OneDrive for business | |
| · Yammer | |
| · Stream | |
| · PowerBI | |
| · Flow | |
| · Office 365 ProPlus. | |
| Office 365 Licensing | |
| · Office 365 Enterprise E1,E3,E5 etc. | Assigning License to the user accounts |
| Administering Office 365 | |
| · Office 365 Portal Architecture | |
| · Common Tools Across Office 365 | |
| · The Exchange Administration Center | |
| · Role-Based Access Control | |
| · Admin dashboards EXO, SFBO, SPO, Azure AD & Security | |
| · Office365 Health Check, service health and Message center | |
| · Office365 Reports (usage & Security and Compliance) | |
| · Office365 Domain verification | |
| · Office365 security and Privacy dashboard | |
| · Support ticket Opening from Dashboard. | |
| · Billing Subscriptions / Licenses | |
| · Users Groups / Resources Dashboard | |
| Module 12: Office 365 – Exchange Online | |
| Administration | |
| · Exchange Admin Center | |
| · Exchange Online Remote PowerShell | |
| · Azure AD PowerShell | |
| · Exchange Online Administration Dashboards (Mailboxes, Group , contacts, shared Mailbox | |
| · Exchange Online Admin roles, user roles, OWA policies | |
| · EXO in place hold, eDiscovery, auditing, DLP, retention policies | |
| · EXO malware filters, connection filters, advanced threats | |
| · EXO mail flow, message trace, accepted domains, remote domains, Connectors. | Configure Accepted Domains, remote domains and connetors |
| · EXO mobile device policies | |
| · EXO public folders | |
| · Remote PowerShell | |
| Managing Office 365 Recipients | |
| · Managing Exchange Online recipients | Create and Configure Various Recipient Types |
| · Planning and configuring Exchange Online permissions | |
| · User Mailboxes | |
| · Mail contacts | |
| · Mail users | |
| · Room Mailboxes | |
| · Equipment mailboxes | |
| · Shared Mailboxes | |
| · Distribution groups | |
| · Office 365 groups | |
| · Public folders | |
| · Archive Mailboxes | |
| Client connectivity | |
| · Autodiscover | Configure Autodiscover to work with EXO |
| · Availability Service (FreeBusy) | |
| · Understanding Client connectivity | |
| · Enable or disable modern authentication in Exchange Online for client connections. | |
| · Understanding Ports & protocols (HTTPS, MAPI/HTTPS, POP, IMAP) requirement for client connectivity. | |
| · Understanding DNS requirements. | |
| · Outlook configuration | |
| · Out of Office | |
| · OWA configuration | |
| · Mobile devices connectivity | |
| · Certificate requirements | |
| · Implementing/Configuring MDM solution | |
| · Using tools to troubleshoot client connectivity (SARA, Remote connectivity Analyzer etc.,) | |
| · LAB | |
| Module 13-Exchange Online Mail flow & Routing. | |
| · configure policies for Exchange clients. | |
| · Understanding, configuring Accepted domains | Configure Accepted Domain and Remote Domains |
| · Remote domains | |
| · Understanding Centralized & De-centralized Mail routing | Configure Centralized Mailflow and Mailflow from O365 |
| · Understanding Connectors | |
| · DNS requirements | Add and Verify custom Domain in O365 |
| · Understanding protocols and Ports (TLS, 25) | |
| · Using telnet to troubleshoot mail routing. | |
| · Transport/Mail flow rules | |
| · Criteria/Condition based routing. | |
| Module 14: Exchange Online – Configuring security and compliance in Office 365 | |
| · Overview of the compliance features in Office 365 | |
| · Planning and configuring Azure Information Protection in Office 365 | |
| · Managing the compliance features in Office 365 | |
| · Role based access control. | |
| · Journaling | Configure Journaling |
| · eDiscovery | Enable Litigation Hold |
| · Litigation/Legal hold | |
| · Retention Policies | |
| · Data Loss Prevention (DLP) | Configure DLP |
| · LAB | |
